A roofing answering service for when you're on a roof
Nobody should answer a phone on a 12-pitch. Brook picks up, asks if it's leaking right now, and texts you the job before the caller dials the next roofer.
What is a roofing answering service?
A roofing answering service answers a roofing company's calls while the crew is up on a roof. It gets the caller's name, number, address and whether the roof is leaking now. Ringbrook's AI, Brook, handles those calls day or night and texts the owner the details the moment each call ends.
The calls a roofer misses
Plenty of callers who reach a voicemail hang up and call the next roofer on the list. Here's what Brook does with the calls that usually go that way.
Water dripping through the ceiling
An active leak is damage happening now. Brook flags it as an emergency and gets the callback number first, so you know which call to return first.
Shingles gone after a windy night
After a storm the phone doesn't stop. Brook takes every caller, one at a time, all at once, and each one becomes a text with the address.
Estimate for a new roof
Brook asks what kind of roof they have (shingles, metal, flat) and how soon they want it done.
An insurance inspection or adjuster
Brook takes down who's calling and what they need, so the paperwork call doesn't get lost with the voicemails.
Questions written for a roofer
When you set up Ringbrook and type what you do, Brook writes her starting questions for your trade. These are the ones she wrote for a roofer. She asks them one at a time and skips anything the caller already said.
- Is your roof actively leaking right now?
- What type of roof do you have—shingles, metal, flat, or something else?
- How soon are you looking to get this fixed?
Every call, always: the caller's name, the best number to call back and the address of the job.
Change anything, any time
Edit her questions and add your own rules from your dashboard. It's live on the next call. For example:
"We don't do flat commercial roofs." "Ask if they've filed an insurance claim." "Booked out two weeks for replacements."
Active leaks and storm weeks
When a caller says water is coming in right now, Brook flags it as an emergency, gets the callback number first and your text starts with EMERGENCY CALL. She never promises anyone is on the way and never quotes a price. In a storm week she answers every call at the same time, so nobody gets a busy signal. If anyone is hurt or in danger, she tells them to call 911.
- Answers nights, weekends and holidays, and outside the hours you set.
- Texts you the name, number, problem and address the moment the call ends.
- Records every call and writes it out on your dashboard.
- Books routine jobs only if you connect Google Calendar. Emergencies are never booked.
Keep your number. Set it up tonight.
Brook writes her greeting and questions for a roofer. Change any of them.
It comes with your plan. Nothing to install.
Dial one short code from your cell. We give you the exact one for your carrier. One code turns it off.
Plans from $99 a month
Every plan gets the same Brook, the same texts and the same recordings. You only choose how many minutes. A typical roofer call runs about two minutes.
Starter
Busy
Pro
Extra minutes are 25¢ each, and we text you at 80% and 100%. No setup fee, no contract, 30-day money-back guarantee. Compare the plans →
What roofers ask us
What is a roofing answering service?
A roofing answering service answers a roofing company's calls while the crew is up on a roof. It gets the caller's name, number, address and whether the roof is leaking now. Ringbrook's AI, Brook, handles those calls day or night and texts the owner the details the moment each call ends.
What happens when fifty people call after a storm?
Brook answers all of them, even at the same time. Nobody hits a busy signal or a full voicemail box. Minutes add up in a storm week, so check the plans; extra minutes are 25 cents and we text you at 80% and 100%.
What does an AI receptionist for roofing companies ask?
When you type "roofer" at setup, Brook starts with questions like: is it actively leaking right now, what type of roof, and how soon do you want it fixed. She always gets the name, callback number and address. You can edit the list any time.
Will Brook promise a free inspection?
Only if you tell her to in your notes. By default she never promises prices, times or visits. She gets the details and you call back.
Do I keep my number?
Yes. The calls you don't pick up forward to Ringbrook with a short carrier code. Your number stays on your yard signs.
Call 580-312-2692 and hear Brook answer
Pretend you're one of your own customers. Brook answers Ringbrook's own line, so you can ask her anything a customer would.
580-312-2692