Terms

Ringbrook Terms of Service

Last updated September 22, 2026.

These are the terms for using Ringbrook, a phone answering service run by Reservation Destination LLC, Broken Bow, Oklahoma ("we"). By creating an account you agree to them. Questions: hello@ringbrook.com.

What Ringbrook does

Ringbrook gives your business a phone number. Calls you send to it are answered by an AI receptionist that asks what the caller needs, and the message is texted to you and kept on your dashboard. If you connect a calendar, it can offer callers open times and book them.

Every call Ringbrook answers is recorded and transcribed. Callers are told at the start of the call. The recording and transcript sit on your dashboard, where you and the people you add to your team can play and read them; Ringbrook staff may review calls for support and quality. They are deleted automatically after 6 months.

Price and billing

• $99 a month, billed by Stripe. No contract.
• Cancel any time from your Account page. Service runs to the end of the month you have paid for; we do not refund part-months.
• If a payment fails, we will let you know. The service may stop if it is not paid.

Your part

• Give us true information, and keep your password to yourself and the people you add to your team.
• You decide which calls go to Ringbrook (by forwarding). Your phone company may charge for forwarding; that is between you and them.
• Calling people back is your job. Ringbrook takes the message; it does not do the work.
• Recording: Ringbrook tells every caller the call is recorded, because some states require everyone on a call to know. By using Ringbrook you accept that calls to your Ringbrook number are recorded this way, and that it is allowed where your business operates.
• Do not use Ringbrook for anything unlawful, to mislead callers, or to send messages people did not ask for.

Not for emergencies

Ringbrook is not an emergency service and does not contact 911. If a caller describes a danger such as a gas smell or fire, Ringbrook tells them to get to safety and call for help, but it cannot act for them.

The AI can make mistakes

Ringbrook is an AI. It can mishear a caller, get a detail wrong, or miss a call if a phone network has trouble. Check the details before you rely on them, and read the full conversation on your dashboard when it matters. Ringbrook never quotes prices or promises arrival times on your behalf.

Your phone number

The Ringbrook number is provided as part of the service. If you cancel, the number is released and we text you the code to send calls back to your own phone.

SMS terms (text messages)

Ringbrook call alerts. When you enter your cell number during setup you agree to receive text messages from Ringbrook (Reservation Destination LLC) about calls Ringbrook answers for your business: who called, what they need and how to reach them, plus an optional morning reminder of calls to return. Consent is not a condition of buying anything.

Message frequency varies with your call volume. Message and data rates may apply. Reply STOP to any message to stop receiving texts, and HELP for help, or email hello@ringbrook.com. Carriers are not liable for delayed or undelivered messages. See our privacy policy for how your number is handled.

Privacy

How we handle information is on the privacy page.

Limits

We work hard to keep Ringbrook running, but we provide it "as is" and cannot promise it will never fail. To the extent the law allows, we are not responsible for lost business or other indirect losses, and our total responsibility for any claim is limited to what you paid us in the three months before it.

Changes and ending

We may update these terms; if a change matters we will email account holders first. We may close an account that breaks these terms. These terms are governed by the laws of the State of Oklahoma.