An answering service for electricians, with both hands in a panel
You can't answer with a meter in one hand and a wire in the other. Brook picks up, finds out if it's a problem now or a project, and texts you the details.
What is an answering service for electricians?
An answering service for electricians picks up the calls an electrician can't take on the job and gets the caller's name, number, address and what's wrong. Ringbrook uses an AI named Brook to do it. She sends the owner a text the moment each call ends, and every call is recorded and written out.
The calls an electrician misses
Plenty of callers who reach a voicemail hang up and call the next electrician on the list. Here's what Brook does with the calls that usually go that way.
Half the house lost power
Brook asks what's out and whether anything else is going on, like a burning smell. Then she gets the address and a callback number.
An outlet sparked
Sparks, smoke or a burning smell is an emergency. Brook tells the caller to call 911 right away. She never tells anyone to open or touch an electrical panel.
Panel upgrade, EV charger or new circuit
A project call. Brook asks if it's a home or a business and what they need done, so you can call back ready to quote.
A builder or contractor calling about a job
Brook takes the name, the company and what they need. It lands in your texts like any other call, not buried in voicemail.
Questions written for an electrician
When you set up Ringbrook and type what you do, Brook writes her starting questions for your trade. These are the ones she wrote for an electrician. She asks them one at a time and skips anything the caller already said.
- Is this about a problem you're having right now, or are you planning a project?
- Can you tell me a bit more about what you need — like is it an outlet, lighting, wiring, or something else?
- Is this for your home or a business?
Every call, always: the caller's name, the best number to call back and the address of the job.
Change anything, any time
Edit her questions and add your own rules from your dashboard. It's live on the next call. For example:
"We don't do low-voltage or alarms." "Ask if it's an older home with a fuse box." "Commercial jobs: ask for the company name."
Sparks, burning smells and power outages
Brook flags a call as an emergency when there's danger right now. Sparks, smoke, fire or a burning smell: she tells the caller to call 911 right away. She never tells anyone to touch an electrical panel or a wire. For an emergency she gets the callback number first, and your text starts with EMERGENCY CALL. A dead outlet or a flickering light is routine. If she's unsure, she asks whether it's happening right now.
- Answers nights, weekends and holidays, and outside the hours you set.
- Texts you the name, number, problem and address the moment the call ends.
- Records every call and writes it out on your dashboard.
- Books routine jobs only if you connect Google Calendar. Emergencies are never booked.
Keep your number. Set it up tonight.
Brook writes her greeting and questions for an electrician. Change any of them.
It comes with your plan. Nothing to install.
Dial one short code from your cell. We give you the exact one for your carrier. One code turns it off.
Plans from $99 a month
Every plan gets the same Brook, the same texts and the same recordings. You only choose how many minutes. A typical electrician call runs about two minutes.
Starter
Busy
Pro
Extra minutes are 25¢ each, and we text you at 80% and 100%. No setup fee, no contract, 30-day money-back guarantee. Compare the plans →
What electricians ask us
What is an answering service for electricians?
An answering service for electricians picks up the calls an electrician can't take on the job and gets the caller's name, number, address and what's wrong. Ringbrook uses an AI named Brook to do it. She sends the owner a text the moment each call ends, and every call is recorded and written out.
Will Brook tell a caller how to fix something?
No. Beyond safety (call 911 for sparks, smoke or burning smells, and never touch the panel), she doesn't give electrical advice. She gets the details to you.
Can Brook tell a service call from a project?
Yes. One of her starting questions for electricians is whether it's a problem happening now or a project they're planning. You can edit her questions any time.
Does Brook quote prices?
Never. She says she can't quote that and that you'll call them back, then carries on getting the details.
What if a caller wants to talk to me?
Brook takes their name, number and message, and it lands in your texts seconds after the call ends, so you can call them back yourself.
Call 580-312-2692 and hear Brook answer
Pretend you're one of your own customers. Brook answers Ringbrook's own line, so you can ask her anything a customer would.
580-312-2692