A pest control answering service that asks what's crawling
You're in a crawlspace with a sprayer. Brook answers, asks what pest and where, and texts you the call so the next one's already sorted.
What is a pest control answering service?
A pest control answering service answers a pest company's calls when the tech is in a crawlspace or on a route. It gets the caller's name, number, address, the kind of pest and how soon they need help. Ringbrook's AI, Brook, does this day or night and texts each call to the owner.
The calls a pest control company misses
Plenty of callers who reach a voicemail hang up and call the next pest control company on the list. Here's what Brook does with the calls that usually go that way.
Wasp nest by the front door
Brook asks what they're seeing and where. If someone has been stung and is having a reaction, she tells them to call 911 right away.
Mice in the kitchen
Brook asks what pest, home or business, and how soon they'd like someone to look. You get it all in one text.
A termite inspection for a home sale
These callers are on a deadline. Brook writes down the address and the timing so you can call back first.
A regular customer's quarterly service
Routine calls like this are easy to lose. If you connect Google Calendar, Brook can book them into your open times.
Questions written for a pest control company
When you set up Ringbrook and type what you do, Brook writes her starting questions for your trade. These are the ones she wrote for a pest control company. She asks them one at a time and skips anything the caller already said.
- What type of pest are you dealing with?
- Is this for your home or a business?
- How soon would you like someone to take a look?
Every call, always: the caller's name, the best number to call back and the address of the job.
Change anything, any time
Edit her questions and add your own rules from your dashboard. It's live on the next call. For example:
"We don't do wildlife or snakes." "Termite letters: ask for the closing date." "Ask if they have pets."
Stings, and everything that can wait
Most pest calls are routine, and Brook treats them that way: what pest, where, how soon, name, number and address. If a caller says someone is hurt, like a sting with a bad reaction, she tells them to call 911 right away. She never recommends a chemical, never quotes a price and never promises a visit time.
- Answers nights, weekends and holidays, and outside the hours you set.
- Texts you the name, number, problem and address the moment the call ends.
- Records every call and writes it out on your dashboard.
- Books routine jobs only if you connect Google Calendar. Emergencies are never booked.
Keep your number. Set it up tonight.
Brook writes her greeting and questions for a pest control company. Change any of them.
It comes with your plan. Nothing to install.
Dial one short code from your cell. We give you the exact one for your carrier. One code turns it off.
Plans from $99 a month
Every plan gets the same Brook, the same texts and the same recordings. You only choose how many minutes. A typical pest control company call runs about two minutes.
Starter
Busy
Pro
Extra minutes are 25¢ each, and we text you at 80% and 100%. No setup fee, no contract, 30-day money-back guarantee. Compare the plans →
What pest control owners ask us
What is a pest control answering service?
A pest control answering service answers a pest company's calls when the tech is in a crawlspace or on a route. It gets the caller's name, number, address, the kind of pest and how soon they need help. Ringbrook's AI, Brook, does this day or night and texts each call to the owner.
Will Brook tell callers what treatment they need?
No. She finds out what they're seeing and where, and gets it to you. She never recommends a chemical or a treatment and never quotes a price.
Can Brook schedule my regular customers?
If you connect your Google Calendar, yes. She offers your open times, inside the hours you choose, and books the one they pick. Without a calendar she takes the message and you call back.
What if I don't do certain pests?
Tell Brook in your notes, like "we don't do wildlife." It's live on the next call.
Can I hear Brook before I sign up?
Yes. Call 580-312-2692. That's Ringbrook's own line, and Brook, our AI, answers it. Ask her anything a customer would.
Call 580-312-2692 and hear Brook answer
Pretend you're one of your own customers. Brook answers Ringbrook's own line, so you can ask her anything a customer would.
580-312-2692