A lawn care answering service for when you can't hear the phone over the mower
You can't hear the phone on a zero-turn. Brook picks up, asks mowing or landscaping and how big the yard is, and texts you the call for lunch.
What is a lawn care answering service?
A lawn care answering service answers a mowing or landscaping company's calls while the crew is working. It asks what the caller needs, how big the yard is and when, then passes on the name, number and address. Ringbrook's AI, Brook, does this and texts each call to the owner the moment it ends.
The calls a lawn care company misses
Plenty of callers who reach a voicemail hang up and call the next lawn care company on the list. Here's what Brook does with the calls that usually go that way.
"Are you taking new customers?"
In spring everybody calls at once. Brook answers each one and gets the address, so you can decide who fits your route.
A quote for weekly mowing
Brook asks roughly how big the yard is and when they'd like you to come look. That's most of a quote.
Landscaping, beds or a cleanup
Brook asks whether it's mowing or landscaping work, and writes down what they want in their own words.
A regular customer: skip this week, or the gate code
The small calls matter too. Brook takes the message so it's in your texts, not lost in voicemail.
Questions written for a lawn care company
When you set up Ringbrook and type what you do, Brook writes her starting questions for your trade. These are the ones she wrote for a lawn care company. She asks them one at a time and skips anything the caller already said.
- Are you looking to get your lawn mowed, or do you need landscaping work done?
- Can you tell me a bit about your property—like roughly how big your yard is?
- When would you like us to come out and take a look?
Every call, always: the caller's name, the best number to call back and the address of the job.
Change anything, any time
Edit her questions and add your own rules from your dashboard. It's live on the next call. For example:
"Full for weekly mowing. Take names for the waitlist." "We don't do tree removal." "Ask if the yard is fenced."
Mowing calls can wait. Missed ones can't.
Lawn care calls are almost never emergencies, and Brook treats them as routine: what they need, yard size, when, name, number and address. She never quotes a price. If you connect Google Calendar, she can book estimate visits into the open times you choose. If your route is full, say so in your notes, like "full for weekly mowing, take names for a waitlist", and she'll tell callers that.
- Answers nights, weekends and holidays, and outside the hours you set.
- Texts you the name, number, problem and address the moment the call ends.
- Records every call and writes it out on your dashboard.
- Books routine jobs only if you connect Google Calendar. Emergencies are never booked.
Keep your number. Set it up tonight.
Brook writes her greeting and questions for a lawn care company. Change any of them.
It comes with your plan. Nothing to install.
Dial one short code from your cell. We give you the exact one for your carrier. One code turns it off.
Plans from $99 a month
Every plan gets the same Brook, the same texts and the same recordings. You only choose how many minutes. A typical lawn care company call runs about two minutes.
Starter
Busy
Pro
Extra minutes are 25¢ each, and we text you at 80% and 100%. No setup fee, no contract, 30-day money-back guarantee. Compare the plans →
What lawn care owners ask us
What is a lawn care answering service?
A lawn care answering service answers a mowing or landscaping company's calls while the crew is working. It asks what the caller needs, how big the yard is and when, then passes on the name, number and address. Ringbrook's AI, Brook, does this and texts each call to the owner the moment it ends.
Is an answering service worth it for a small lawn care business?
If you're losing new customers to voicemail in spring, probably. Starter is $99 a month for 250 minutes, about 100 to 125 calls, with a 30-day money-back guarantee. One new weekly customer can cover it.
Can Brook tell people I'm not taking new customers?
Yes. Put it in your notes and it's live on the next call. She can still take their name and number for a waitlist.
Can Brook book estimates?
If you connect your Google Calendar, yes, inside the hours you choose. Otherwise she takes the message and you call back.
Does an AI receptionist for landscapers ask different questions than for mowing?
Brook's starting questions come from what you type at setup. For lawn care and landscaping she asks things like mowing or landscaping, and roughly how big the yard is. You can change any of them.
Call 580-312-2692 and hear Brook answer
Pretend you're one of your own customers. Brook answers Ringbrook's own line, so you can ask her anything a customer would.
580-312-2692