An answering service for cleaning businesses and maid services
Nobody answers the phone with gloves on. Brook takes new customers' calls, asks the questions you'd ask to quote, and texts you the answers.
What is an answering service for a cleaning business?
An answering service for a cleaning business answers calls while the owner and crew are cleaning. It asks whether the caller wants a one-time or regular clean, the size of the home and when, then passes on the name, number and address. Ringbrook's AI, Brook, does this and texts each call to the owner.
The calls a cleaning business misses
Plenty of callers who reach a voicemail hang up and call the next cleaning business on the list. Here's what Brook does with the calls that usually go that way.
"Are you taking new customers?"
The best call you can get, and the easiest to lose to voicemail. Brook gets their name, number, address and what they need.
A move-out clean before Friday
Brook asks one-time or regular, how many bedrooms and bathrooms, and when they'd like you there.
A regular customer rescheduling
Brook takes the message and you see it right away instead of finding it at 6 PM.
A deep clean before guests arrive
Brook writes down the size of the home and the date so you can quote without a second call.
Questions written for a cleaning business
When you set up Ringbrook and type what you do, Brook writes her starting questions for your trade. These are the ones she wrote for a cleaning business. She asks them one at a time and skips anything the caller already said.
- Is this for a one-time cleaning or regular service?
- How many bedrooms and bathrooms does your home have?
- When would you like us to come out?
Every call, always: the caller's name, the best number to call back and the address of the job.
Change anything, any time
Edit her questions and add your own rules from your dashboard. It's live on the next call. For example:
"We don't do carpets or windows." "Ask if they have pets." "Full on Fridays until next month."
What about urgent calls?
Cleaning calls are almost always routine, and Brook treats them that way: what they need, the size of the home, when, name, number and address. She never quotes a price, even per room, and never promises a date. She gets what you need to quote fast. If you connect Google Calendar, she can book walk-throughs or cleanings into the open times you choose.
- Answers nights, weekends and holidays, and outside the hours you set.
- Texts you the name, number, problem and address the moment the call ends.
- Records every call and writes it out on your dashboard.
- Books routine jobs only if you connect Google Calendar. Emergencies are never booked.
Keep your number. Set it up tonight.
Brook writes her greeting and questions for a cleaning business. Change any of them.
It comes with your plan. Nothing to install.
Dial one short code from your cell. We give you the exact one for your carrier. One code turns it off.
Plans from $99 a month
Every plan gets the same Brook, the same texts and the same recordings. You only choose how many minutes. A typical cleaning business call runs about two minutes.
Starter
Busy
Pro
Extra minutes are 25¢ each, and we text you at 80% and 100%. No setup fee, no contract, 30-day money-back guarantee. Compare the plans →
What cleaning business owners ask us
What is an answering service for a cleaning business?
An answering service for a cleaning business answers calls while the owner and crew are cleaning. It asks whether the caller wants a one-time or regular clean, the size of the home and when, then passes on the name, number and address. Ringbrook's AI, Brook, does this and texts each call to the owner.
Can Brook book cleanings on my calendar?
Yes, if you connect your Google Calendar. She offers your open times inside the hours you choose and books the one the caller picks. Without a calendar, she takes the message.
Will Brook quote a price per room?
No. Brook never quotes prices. She gets the number of bedrooms and bathrooms and when they want it, so you can quote in one call back.
Does an AI receptionist work for a small cleaning business?
That's who it's for. One owner, a small crew, a phone that rings mid-job. Starter is $99 a month for 250 minutes, which is about 100 to 125 calls.
Can I hear what my callers would hear?
Yes. Call 580-312-2692. Brook, Ringbrook's AI, answers that line. Your own line answers with your business name and the greeting you choose.
Call 580-312-2692 and hear Brook answer
Pretend you're one of your own customers. Brook answers Ringbrook's own line, so you can ask her anything a customer would.
580-312-2692