A locksmith answering service for lockouts at any hour
Someone's locked out and calling down the list. Brook answers the calls you miss, gets where they are and what's locked, and texts it to you.
What is a locksmith answering service?
A locksmith answering service picks up when the locksmith is working or asleep. It finds out whether the caller is locked out or needs a lock repaired or replaced, whether it's a home, car or business, and where they are. Ringbrook's AI, Brook, texts each call to the owner as soon as it ends.
The calls a locksmith misses
Plenty of callers who reach a voicemail hang up and call the next locksmith on the list. Here's what Brook does with the calls that usually go that way.
Locked out of the house
Brook asks where they are and what's locked, and gets a callback number. You get the text while you finish the job you're on.
Locked out of the car
Brook asks home, car or business, and where. If a child or a pet is locked inside a car, she tells the caller to call 911 right away.
Rekey after moving in
Routine, and easy to lose. Brook gets the address and what they need.
A lost car key or fob
Brook takes down what they need and where the car is, so you can call back ready to answer.
Questions written for a locksmith
When you set up Ringbrook and type what you do, Brook writes her starting questions for your trade. These are the ones she wrote for a locksmith. She asks them one at a time and skips anything the caller already said.
- Are you locked out, or do you need a lock repaired or replaced?
- Is this for your home, car, or business?
- What's your address or location?
Every call, always: the caller's name, the best number to call back and the address of the job.
Change anything, any time
Edit her questions and add your own rules from your dashboard. It's live on the next call. For example:
"Ask the year, make and model for car keys." "We don't do safes." "Ask for proof of residence on arrival."
Lockouts and anyone in danger
If anyone is hurt or in danger, like a child or a pet locked in a car, Brook tells the caller to call 911 right away. Otherwise she gets where they are, what's locked and a callback number, and texts it to you. She never quotes a price and never promises an arrival time, so callers hear an honest answer, not a lowball.
- Answers nights, weekends and holidays, and outside the hours you set.
- Texts you the name, number, problem and address the moment the call ends.
- Records every call and writes it out on your dashboard.
- Books routine jobs only if you connect Google Calendar. Emergencies are never booked.
Keep your number. Set it up tonight.
Brook writes her greeting and questions for a locksmith. Change any of them.
It comes with your plan. Nothing to install.
Dial one short code from your cell. We give you the exact one for your carrier. One code turns it off.
Plans from $99 a month
Every plan gets the same Brook, the same texts and the same recordings. You only choose how many minutes. A typical locksmith call runs about two minutes.
Starter
Busy
Pro
Extra minutes are 25¢ each, and we text you at 80% and 100%. No setup fee, no contract, 30-day money-back guarantee. Compare the plans →
What locksmiths ask us
What is a locksmith answering service?
A locksmith answering service picks up when the locksmith is working or asleep. It finds out whether the caller is locked out or needs a lock repaired or replaced, whether it's a home, car or business, and where they are. Ringbrook's AI, Brook, texts each call to the owner as soon as it ends.
Will Brook give a price over the phone?
No. Brook never quotes prices or arrival times. She says you'll call right back, and she gets the details so you can.
What if a child is locked in a car?
Brook tells the caller to call 911 right away. Anyone hurt or in danger comes first.
Does Brook answer in my business name?
Yes. She answers with your greeting, which you can change any time from your dashboard. Every call is recorded and written out so you can check how it went.
Do I keep my number?
Yes. The calls you miss forward to Ringbrook with a short carrier code. Nothing changes on your van or your listings.
Call 580-312-2692 and hear Brook answer
Pretend you're one of your own customers. Brook answers Ringbrook's own line, so you can ask her anything a customer would.
580-312-2692