A handyman answering service for a one-person business
You're the boss, the crew and the office. Brook takes the office part: she answers, asks what needs fixing and where, and texts you the list.
What is a handyman answering service?
A handyman answering service picks up calls while the handyman is working. It gets what needs fixing, how soon, the address and a callback number. Ringbrook's AI, Brook, does this day or night and texts each call to the owner, so small jobs don't get lost in voicemail.
The calls a handyman misses
Plenty of callers who reach a voicemail hang up and call the next handyman on the list. Here's what Brook does with the calls that usually go that way.
A honey-do list
Brook writes down every item in the caller's own words, so you can plan the visit before you call back.
A door that won't lock, a leak under the sink
Brook asks whether it needs attention now or can wait a few days. Water that won't stop is flagged as an emergency.
A landlord with a make-ready
Brook takes the address and the list. Repeat customers like this are worth answering.
"Do you do this kind of thing?"
Tell Brook what you don't do, and she tells callers. Everything else lands in your texts.
Questions written for a handyman
When you set up Ringbrook and type what you do, Brook writes her starting questions for your trade. These are the ones she wrote for a handyman. She asks them one at a time and skips anything the caller already said.
- What needs to be repaired or fixed at your home?
- Is this something that needs urgent attention, or can it wait a few days?
- What's your address, so we know the area we'd be working in?
Every call, always: the caller's name, the best number to call back and the address of the job.
Change anything, any time
Edit her questions and add your own rules from your dashboard. It's live on the next call. For example:
"We don't do electrical panels or roofs." "Two-hour minimum." "Ask for photos by text."
Urgent jobs and everything else
Brook asks whether a job is urgent or can wait a few days. Damage or danger happening right now, like water that won't stop, gets flagged as an emergency, and if they can safely reach it she tells them to turn off the main water. A smell of gas: leave the building and call the gas company or 911 from outside. She never quotes a price or a time.
- Answers nights, weekends and holidays, and outside the hours you set.
- Texts you the name, number, problem and address the moment the call ends.
- Records every call and writes it out on your dashboard.
- Books routine jobs only if you connect Google Calendar. Emergencies are never booked.
Keep your number. Set it up tonight.
Brook writes her greeting and questions for a handyman. Change any of them.
It comes with your plan. Nothing to install.
Dial one short code from your cell. We give you the exact one for your carrier. One code turns it off.
Plans from $99 a month
Every plan gets the same Brook, the same texts and the same recordings. You only choose how many minutes. A typical handyman call runs about two minutes.
Starter
Busy
Pro
Extra minutes are 25¢ each, and we text you at 80% and 100%. No setup fee, no contract, 30-day money-back guarantee. Compare the plans →
What handymen ask us
What is a handyman answering service?
A handyman answering service picks up calls while the handyman is working. It gets what needs fixing, how soon, the address and a callback number. Ringbrook's AI, Brook, does this day or night and texts each call to the owner, so small jobs don't get lost in voicemail.
Can Brook tell callers what I don't do?
Yes. Put it in your notes, like "we don't do roofs," and it's live on the next call.
Will Brook quote a job?
No. She never quotes prices. She writes down the job in the caller's words so you can quote when you call back.
Is this worth it for a one-person business?
It's built for one-person businesses. Starter is $99 a month for 250 minutes, about 100 to 125 calls, with no contract and a 30-day money-back guarantee.
Can Brook book jobs?
If you connect your Google Calendar, she can offer your open times and book the one the caller picks. Emergencies are never booked; they get a fast callback.
Call 580-312-2692 and hear Brook answer
Pretend you're one of your own customers. Brook answers Ringbrook's own line, so you can ask her anything a customer would.
580-312-2692